Frequently Asked Questions about Our Commercial Cleaning Services

Welcome to Ashleigh Associates Limited’s FAQ page. Here you’ll find answers to common questions about our commercial cleaning, contract cleaning, and specialist facility services.

Still have questions? Contact our team at info@ashleighassociates.co.uk or call the number below
+44 7881 477539

We support a wide range of industries, including:

  • Office & Corporate Spaces

  • Retail & Hospitality (shops, restaurants, hotels)

  • Healthcare & Care Homes

  • Educational Institutions (schools, colleges, universities)

  • Post-construction & Fit-out Projects

Our teams adapt cleaning protocols and schedules to meet the unique hygiene, regulatory, and presentation requirements of each sector.

Yes. Ashleigh Associates holds full public-liability and professional-indemnity insurance. All team members sign confidentiality agreements, and our data-handling processes fully comply with GDPR standards to protect your business and any sensitive information on site.

A typical contract cleaning package may include:

  • Daily or nightly general cleaning

  • Surface disinfection of high-touch areas

  • Emptying bins and waste removal

  • Vacuuming, sweeping & mopping floors

  • Washroom sanitisation and restocking

  • Glass, mirror & low-level window cleaning

You can customise your plan with add-on services like deep-dusting, carpet shampooing, oven/fridge cleaning, exterior window washing, and more.

Absolutely. We offer fully flexible schedules day, night, weekend or holiday shifts to ensure minimal disruption to your operations and maximum convenience for your staff and customers.

  • Dedicated Supervisors: Regular on-site inspections and quality audits.

  • Trained Staff: All cleaners undergo continuous professional training and performance reviews.

  • Premium Supplies: We use eco-friendly, hospital-grade disinfectants and HEPA-filtered equipment.

  • Feedback Loop: Client portal for real-time feedback and monthly service reviews to continually refine your bespoke cleaning plan

For intensive or periodic deep cleans, we follow a four-step approach:

  1. Site Assessment: Identify high-risk and hard-to-reach areas.

  2. Custom Protocols: Use specialized equipment and disinfectants.

  3. Execution: Focused team deployment outside regular cleaning hours.

  4. Verification: Post-clean audit to ensure every surface meets our stringent hygiene standards.

Yes, we provide all necessary professional-grade equipment (vacuums, scrubbers, microfiber systems) and eco-friendly consumables, saving you storage space and procurement hassle. Optional upgrades like hypoallergenic products are available on request.

Our contract agreements are designed to be flexible. You can:

  • Modify frequencies (e.g., switch from weekly to bi-weekly)

  • Add/remove services (e.g., introduce window cleaning)

  • Schedule one-off or emergency cleans

  • Pause services during holidays or low-occupancy periods

Just notify our customer service team at least 48 hours in advance.

  • Click Request a Free Quote or call us at +44 7881 477539.

  • Provide your facility details via our online form.

  • We’ll arrange a complimentary site assessment.

  • Within 24 hours, you’ll receive a clear, no-obligation proposal backed by our satisfaction guarantee.

We understand urgent needs. For emergency or one-off deep-cleaning such as post-construction, spill remediation, or event turnaround contact us directly. Our rapid-response team can often be on site within 24 hours.